CONFERENCE AGENDA

THU 14 FEB - SUN 17 FEB, 2019
@ BANGKOK MARRIOTT MARQUIS QUEEN'S PARK HOTEL

MON 18 FEB - TUE 19 FEB, 2019
@ SINGAPORE CONVENTION AND EXHIBITION CENTRE (SUNTEC)

Time Program Venue Dress
Code
Thursday, 14 February 2019
16:00 - 21:00 WCA First Onsite Conference Registration Bangkok Marriott Marquis,
Group Check-In Counter
(Ground Floor)
Casual
19:00 - 21:00 WCA First Cocktail Reception Bangkok Marriott Marquis,
The Garden (9th Floor)
Casual Smart
Friday, 15 February 2019
09:00 - 20:00 WCA First Onsite Conference Registration Bangkok Marriott Marquis,
Group Check-In Counter
(Ground Floor)
Casual
11:00 - 15:00 WCA First Social Networking
(Themed All Day Brunch & Beverages)
Bangkok Marriott Marquis,
Pagoda Chinese Restaurant
(4th Floor)
19:00 - 22:00 Beer Garden with Thai Street Food Bangkok Marriott Marquis,
The Garden (9th Floor)
Saturday, 16 February 2019
10:00 - 17:00 WCA First One-on-One Meetings Bangkok Marriott Marquis, 
Thai Chitlada Ballroom
(2nd Floor)
Business Casual
10:30 - 11:00 Morning Coffee Break Foyer, Thai Chitlada Ballroom (2nd Floor)
12:00 - 13:30 WCA First Lunch Bangkok Marriott Marquis,
Goji Kitchen & Bar
(Ground Floor)
15:00 - 15:30 Afternoon Coffee Break Foyer, Thai Chitlada Ballroom (2nd Floor)
17:30 - 18:00 Gather to Board Coaches
for Dinner Cruise
Meet at Bangkok Marriott Marquis,
Group Check-In Counter 
(Ground Floor). 
Coach departs at 
18:00 hrs Sharp!
Smart Casual
19:00 - 22:00 WCA First Dinner Cruise Grand Pearl Chartered Boat
(Coaches will send all delegates back to Marriott after the cruise)
Sunday, 17 February 2019
10:00 - 12:00 WCA First One-on-One Meetings Bangkok Marriott Marquis, 
Thai Chitlada Ballroom
(2nd Floor)
Business Casual
10:30 - 11:00 Morning Coffee Break Foyer, Thai Chitlada Ballroom (2nd Floor)
12:00 - 13:30 WCA First Lunch 
(End of Conference in Bangkok)
Bangkok Marriott Marquis,
Goji Kitchen & Bar
(Ground Floor)
Travel from Bangkok to Singapore for Combined
WCA First / WCA Worldwide Conference.


You should book your flight to depart Bangkok after 16:00 hrs.
Average flight time is 2 ½ hrs each way.



Monday, 18 February 2019
(Combined with WCA Worldwide Conference in Singapore)
13:30 - 14:30 Understanding the Role of WCA and its Benefits
(Combined WCA First & WCA World delegates)
Suntec, Nicoll 1-3
(Level 3)
Business Casual
13:30 - 13:31 Opening & Introduction
by Mr. Mark Mairowitz,
Executive Vice-President, WCA
13:32 - 13:42 WCA Online products such as
Tracking,eAWB, Website Presentation

by Mr. Sripad Bharati,Chief Information Officer (CIO), WCA
13:43 - 13:53 WCA Marketing Presentation
by Ms. Zulie Del Corral,Marketing Assistant, WCA
13:53 - 14:30 Understanding the Role of WCA and its Benefits (Round Table)
Moderator Mr. Mark Mairowitz

World Insurance Services (WIS)
Ms. Monica Lee, CEO, WIS

Mr. Richard Kamparri Baker,
Claims Manager, WIS 

All Word Shipping (AWS)
Mr. Ross Stemmler,
President & COO, AWS

Specialty Networks Training
Mr. Adam Mckenna, General Manager,
Specialty Networks, WCA

Gold Medallion claims
Ms.Stefani Franzoi,
Member Services, WCA

Customer Service Dispute Resolution
Mr. Andrew Robins,
Director, WCA  

This is an open forum with WCA member participation Q & A  

Closing Remarks by Mr. Mark Mairowitz
14:30 - 15:00 Afternoon Coffee Break Suntec, Foyer (Level 3)
15:00 - 16:30 Plenary Session – Outlook 2019

(Combined WCA First & WCA Worldwide delegates)
Suntec, Nicoll 1-3
(Level 3)
15:00 - 15:15 Opening Remarks

by Mr. David Yokeum, Chairman, WCA
15:15 - 15:40 What’s new for WCA members in 2019

by Mr. Dan March, CEO, WCA
15:40 - 16:30 Your digital future in Logistics – How to adopt new digital technologies and solutions and enhance your business

Moderator:
Mr. Dan March, CEO, WCA Ltd

Panelists:
Mr. Kurt Corman,
Vice President of Sales, Chain.io

Mr. Joel Sellam,
Founder and CEO, Stargo

Mr. Charles Marrale, COO,
ExFreight Zeta

Mr. Warren Tempest,
Head of Customer Solutions,
Strategy and Business Development,
IAG Cargo
18:30 - 20:30 Cocktail Reception

(Combined WCA First & WCA Worldwide delegates)
Suntec, Summit 1-2, 
Room 308-311, 324-326, 328-329, Foyer 3, Foyer 8
(Level 3)
Smart Casual
Tuesday, 19 February 2019
(Combined with WCA Worldwide Conference in Singapore)
10:00 - 17:30 One-on-One Meetings /
Booths Open

(Combined WCA First & WCA Worldwide delegates)
Suntec, Hall 401-406
(Level 4)
Business Casual
10:30 - 11:00 Morning Coffee Break
10:30 - 11:00 New WCA eCommerce
Certification Process & Member Directory

(Due to limited seating,
PRE-BOOKING IS REQUIRED!
Please use One-on-One Meeting Scheduler to book seats. Free to all registered delegates)
Suntec, Room 321-322
(Level 3)
11:00 - 11:30  WCA eCommerce
Plug & Play Last Mile Concept

(Due to limited seating,
PRE-BOOKING IS REQUIRED!
Please use One-on-One Meeting Scheduler to book seats. Free to all registered delegates)
Suntec, Room 321-322
(Level 3)
12:00 - 13:30 Lunch Suntec, Summit 1-2,
Nicoll 1-3, Rooms 308-311,
Rooms 324-326, Rooms 328-329, Concourse 1-4 
(All on Level 3)
15:30 - 15:30 Afternoon Coffee Break Suntec, Halls 401-406
(Level 4)
15:00 - 15:30 WCA eCommerce Online Community

(Due to limited seating,
PRE-BOOKING IS REQUIRED!
Please use One-on-One Meeting Scheduler to book seats. Free to all registered delegates)
Suntec, Room 321-322,
(Level 3)
15:30 - 16:00 New WCA eCommerce
Certification Process & Member Directory

(Due to limited seating,
PRE-BOOKING IS REQUIRED!
Please use One-on-One Meeting Scheduler to book seats. Free to all registered delegates)
Suntec,Room 321-322,
(Level 3)
17:45 - 18:15 Gather to Board Coaches for Awards Dinner at 
Marina Bay Sands
Gather at Suntec and lobbies of Pan Pacific, JW Marriott, Carlton and Swissotel. 
Coaches depart at 
18:15 hrs
Smart Casual
18:30 - 21:30 Awards Dinner
(Combined WCA First & WCA Worldwide delegates)
Marina Bay Sands, 
Grand Ballroom
(Level 5)