Singapore Convention & Exhibition Centre (Suntec)
One on One Meetings
Awards Dinner
Learn all benefits to help your business at WCA booth
Optional Events

CONFERENCE AGENDA

SUNTEC, SINGAPORE
Time Program Venue Dress
Code
Sunday, 17 February 2019
14:00 - 20:00 WCA Worldwide Onsite Conference Registration Suntec, Room 321-322
(Level 3)
Casual
Monday, 18 February 2019
09:00 - 20:00 WCA Worldwide Onsite Conference Registration Suntec, Room 321-322 
(Level 3)
Casual
10:00 - 12:00 WCA Relocations Meeting
(Please register separately – Free of charge for WCA Relocations Members) (Additional fee for non-Relocation members)
Pan Pacific Hotel
Ocean 6,(Level 2)
Business Casual
10:30 - 11:30 Chinese Forwarders Insurance Seminar
(Due to limited seating, PRE-BOOKING IS REQUIRED! If you’re interested in this, please contact monica@worldinsuranceagency.com.
Free to all registered delegates.)
Suntec, Room 327
(Level 3)
12:00 - 14:00 WCA Relocations Buffet Lunch
(Please register separately – Free of charge for WCA Relocations Members)
(Additional fee for non-Relocation members)
Pan Pacific Hotel
Edge, (Level 3)
13:30 - 14:30 Understanding the Role of WCA and its Benefits
(Combined WCA First & WCA World delegates)
Suntec, Nicoll 1-3
(Level 3)
13:30 - 13:31 Opening & Introduction
by Mr. Mark Mairowitz,
Executive Vice-President, WCA
13:32 - 13:42 WCA Online products such as Tracking, eAWB, Website Presentation
by Mr. Sripad Bharati,
Chief Information Officer (CIO), WCA
13:43 - 13:53 WCA Marketing Presentation
by Ms. Zulie Del Corral,
Marketing Assistant, WCA
13:53 - 14:30 Understanding the Role of WCA and its Benefits (Round Table)
Moderator Mr. Mark Mairowitz

World Insurance Services (WIS)
Ms. Monica Lee, CEO, WIS

Mr. Richard Kamparri Baker,
Claims Manager, WIS 

All Word Shipping (AWS)
Mr. Ross Stemmler,
President & COO, AWS

Specialty Networks Training
Mr. Adam Mckenna, General Manager,
Specialty Networks, WCA

Gold Medallion claims
Ms. Stefani Franzoi,
Member Services, WCA

Customer Service Dispute Resolution
Mr. Andrew Robins,
Director, WCA  

This is an open forum with WCA member participation Q & A

Closing Remarks by Mr. Mark Mairowitz
14:30 - 15:00 Afternoon Coffee Break Suntec, Foyer
(Level 3)
15:00 - 16:30 Plenary Session – Outlook 2019
(Combined WCA First & WCA Worldwide delegates)
Suntec, Nicoll 1-3
(Level 3)
15:00 - 15:15 Opening Remarks
by Mr. David Yokeum, Chairman, WCA
15:15 - 15:40 What’s new for WCA members in 2019
by Mr. Dan March, CEO, WCA
15:40 - 16:30 Your digital future in Logistics – How to adopt new digital technologies and solutions and enhance your business

Moderator:
Mr. Dan March, CEO, WCA Ltd

Panelists:
Mr. Kurt Corman,
Vice President of Sales, Chain.io

Mr. Joel Sellam, Founder and CEO, Stargo

Mr. Charles Marrale, COO, ExFreight Zeta

Mr. Warren Tempest,
Head of Customer Solutions,
Strategy and Business Development,
IAG Cargo
18:30 - 20:30 Cocktail Reception
(Combined WCA First & WCA Worldwide delegates)
Suntec, Summit 1-2, 
Rooms 308-311, 324-326, 328-329, Foyer 3, 8
(Level 3)
Smart Casual
Tuesday, 19 February 2019
10:00 - 17:30 One-on-One Meetings /
Booths Open

(Combined WCA First & WCA Worldwide delegates)
Suntec, Halls 401-406
(Level 4)
Business Casual
10:30 - 11:00 Morning Coffee Break
10:30 - 11:00 New WCA eCommerce
Certification Process & Member Directory

(Due to limited seating,
PRE-BOOKING IS REQUIRED!
Please use One-on-One Meeting Scheduler to book seats. Free to all registered delegates)
Suntec, Room 321-322,
(Level 3)
11:00 - 11:30  WCA eCommerce Plug & Play Last Mile Concept

(Due to limited seating,
PRE-BOOKING IS REQUIRED!
Please use One-on-One Meeting Scheduler to book seats. Free to all registered delegates)
Suntec, Room 321-322,
(Level 3)
12:00 - 13:30 Lunch
(Combined WCA First & WCA Worldwide delegates)
Suntec, Summit 1-2,
Nicoll 1-3, Rooms 308-311, Rooms 324-326, Rooms 328-329, Concourse 1-4 (Level 3)
15:00 - 15:30 Afternoon Coffee Break Suntec, Halls 401-406
(Level 4)
15:00 - 15:30 WCA eCommerce Online Community

(Due to limited seating,
PRE-BOOKING IS REQUIRED!
Please use One-on-One Meeting Scheduler to book seats. Free to all registered delegates)
Suntec, Room 321-322,
(Level 3)
15:30 - 16:00 New WCA eCommerce
Certification Process & Member Directory

(Due to limited seating,
PRE-BOOKING IS REQUIRED!
Please use One-on-One Meeting Scheduler to book seats. Free to all registered delegates)
Suntec, Room 321-322,
(Level 3)
17:45 - 18:15 Gather to Board Coaches for 
Awards Dinner at Marina Bay Sands
Gather at Suntec and lobbies of Pan Pacific, JW Marriott, Carlton and Swissotel.
Coaches depart at
18:15 hrs
Smart Casual
18:30 - 21:30 Awards Dinner
(Combined WCA First & WCA Worldwide delegates)
Marina Bay Sands, 
Grand Ballroom
(Level 5)
Wednesday, 20 February 2019
10:00 - 17:30 WCA Worldwide One-on-One Meetings / Booths Open Suntec, 
Halls 401-406 (Level 4)
Business Casual
10:30 - 11:00 Morning Coffee Break
10:30 - 11:00  WCA eCommerce Plug & Play Last Mile Concept

(Due to limited seating,
PRE-BOOKING IS REQUIRED!
Please use One-on-One Meeting Scheduler to book seats. Free to all registered delegates)
Suntec, Room 321-322,
(Level 3)
11:00 - 11:30 New WCA eCommerce Certification Process & Member Directory

(Due to limited seating,
PRE-BOOKING IS REQUIRED!
Please use One-on-One Meeting Scheduler to book seats. Free to all registered delegates)
Suntec, Room 321-322,
(Level 3)
12:00 - 13:30 Lunch Suntec, Summit 1-2,
Nicoll 1-3, Rooms 308-311, Rooms 324-326, Rooms 328-329, Concourse 1-4 (Level 3)
15:00 - 15:30 Afternoon Coffee Break Suntec, Halls 401-406
(Level 4)
15:00 - 15:30  WCA eCommerce Plug & Play Last Mile Concept

(Due to limited seating,
PRE-BOOKING IS REQUIRED!
Please use One-on-One Meeting Scheduler to book seats. Free to all registered delegates)
Suntec, Room 321-322,
(Level 3)
15:30 - 16:00 WCA eCommerce Online Community

(Due to limited seating,
PRE-BOOKING IS REQUIRED!
Please use One-on-One Meeting Scheduler to book seats. Free to all registered delegates)
Suntec, Room 321-322,
(Level 3)
17:30 - 00:30 WCA World Cup Football Tournament Gather at Suntec
(Ground Floor)
Coaches depart
at 
18:00 hrs
Venue: The Arena, SG
Casual
Thursday, 21 February 2019
10:00 - 17:30 WCA Worldwide One-on-One Meetings / Booths Open Suntec, Halls 401-406
(Level 4)
Business Casual
10:30 - 11:00 Morning Coffee Break
12:00 - 13:30 Lunch Suntec, Summit 1-2,
Nicoll 1-3, Rooms 308-311, Rooms 324-326, Rooms 328-329, Concourse 1-4
(Level 3)
12:00 - 13:30 WCA eCommerce Lunch

(Due to limited seating,
PRE-BOOKING IS REQUIRED!
exclusive to WCA eCommerce Members.

If you’re interested in this,
please contact mirja@wcaworld.com.
Free to all registered delegates.)
Suntec, Room 321-322,
(Level 3)
15:00 - 15:30 Afternoon Coffee Break Suntec, Halls 401-406
(Level 4)
18:30 - 20:30 WCA Dangerous Goods 
Cocktail Reception

http://wcaconference.wcaworld.com/wcaworld2019/img/info/agenda/dg_logo.jpg
Dallas Bar Aisle,
Suntec City Sky Garden
(Level 3)
Smart Casual
Friday, 22 February 2019
06:00 - 15:00 Golf Tournament Including Lunch
(Must register for separately – not included in registration fees)
Pan Pacific Hotel, Lobby. Coaches depart at
06:30 hrs

(Golf Course : Sentosa Golf Club)
Casual
09:00 - 17:00 Full Day Tour Including Lunch
(Must register for separately – not included in registration fees)
Pan Pacific Hotel, Lobby.
Coaches depart at
09:30 hrs